How it works

From first call to home again

The same four steps whether your journey is about places, health, or both.

Tell us your interests, timing and whether health is part of the picture. No commitment, no login required.

Free

Within days: an interactive proposal — itinerary, hotels, and matched hospital credentials where relevant.

Quoted to your brief

Formal service agreement, licensed payment channels, visa guidance — then our bilingual team meets you at arrivals.

Quoted before you commit

Bilingual records to your doctor, follow-up scheduling, and annual check-up reminders if you want them.

Included

Common questions

The things people ask first

Absolutely — most first-time clients do. Health services are always optional and never a condition of travelling with us.

No. Your guide, driver and — for medical visits — a trained translator are with you throughout, and all documents are delivered bilingually.

Usually yes, and we provide step-by-step guidance as part of the booking stage. Many itineraries can also use transit-free arrangements.

Hospitals and clinics directly, at local prices. Auvera charges only for planning, matching and accompaniment — we never handle your treatment fees.